Fidelis accreditation

Fidelis Care Achieves NCQA Health Plan Accreditation

Fidelis Care is pleased to announce that they have received full, three-year Accreditation from the National Committee for Quality Assurance (NCQA).

“Achieving NCQA Accreditation is a direct result of Fidelis Care’s ongoing commitment to quality care and service for members,” said CEO Rev. Patrick J. Frawley. “We are pleased to earn this national distinction, and to recognize the work of our more than 4,000 employees who each contributed to this achievement, and continue to put the health, wellness, and satisfaction of our members first, every day.”

The Accreditation, which is for Medicaid (HMO), Medicare Advantage/Dual Advantage (HMO/POS), and Qualified Health Plans (HMO) through the NY State of Health Marketplace, comes following a two-day onsite survey in early December. As demonstration of our commitment to quality care for members, achieving NCQA Accreditation was identified as one of Fidelis Care’s core strategic initiatives, and has been an organizational focus for the past two years. Fidelis Care received Interim Accreditation status in July 2016.

“Teams from many departments worked continuously to develop and implement improvements to our processes,” said Carey Shoemaker, VP, Provider Relations. “The commitment shown by all involved has been well reflected in the feedback and results we received from NCQA.”

Accreditation is a company-wide achievement.


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